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In This Issue:
♦Dispute Resolution
♦Different format for
Negotiations (of all types)?
♦Incident Manage-
ment
♦New Leave of Ab-
sence Coming
♦A quick guide to
what JM Box Consulting Services
can offer you
You Should Just Know
pdf printer friendly
HOW DO YOU RESOLVE DISPUTES?
JM Box Consulting Services is pleased to announce the introduction of mediation services as part of its program.
What is dispute resolution like in your organization?
In many organizations, when a dispute arises, whether it is between employees, between staff and clients,or between the organization and another organization, there is no formal policy or system to be followed. The matter is dealt with (or not) based on traditional methods. We meet, we argue, and then a decision is made (or not) that may resolve the immediate issue, but may not deal with the actual cause. And so eventually there is another dispute.
If this sounds familiar, you are not alone. What often happens in these situations is that when confronted with a dispute, we often fall back on old-fashioned investigation techniques (which border on an inquisition) to find out what is going on, and then revert to standard bargaining methodology (I win-you lose) toresolve our differences. Even if the current problem gets resolved,there is often residual damage to the relationship. Not the best way to deal with things, right?
Click HERE to continue reading this month's issue!I hope you enjoy this newsletter. Please feel free to contact me with feedback or any article suggestions that you might have at john@jmboxconsulting.com
Thanks again and welcome! John Box JM Box Consulting Services.
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♦February 2012
volume 4, Number 1
♦December 2011
volume 3, Number 6
♦October 2011
volume 3, Number 5
♦August 2011
volume 3, Number 4
♦June 2011
volume 3, Number 3
♦April 2011
volume 3, Number 2
♦February 2011
volume 2, Issue 7
♦December 2010
volume 2, Issue 6
♦October 2010
volume 2, Issue 5
♦August 2010
volume 2, Issue 4